Course topics:

• Concepts of risk and risk perception.
• Social conflicts in situations involving risk.
• Theories of organizational crisis.
• Business continuity management.
• Managing risk and crisis.
• Risk and crisis communication.

Aims:

The students will understand selected concepts of risk, risk perception, risk and crisis management and risk and crisis communication. They will be able to evaluate and analyse practical business-related situations from a risk and crisis communication point of view:

• what risks are to be managed
• what factors affect risk perception
• what communication approach could be used (planning messages for different audiences)

Due to the classroom work and presentation to be done, students’ communication and presentation skills are developed.

Borodzicz, E. P. (2005): Risk, crisis and security management. John Wiley and Sons. ISBN-13 978-0-470-86704-4, ISBN-10 0-470-86704-3

Blyth, M. (2009): Business continuity management: building an effective incident management plan. John Wiley and Sons. ISBN 978-0-470-43034-7

Curtin, T., Hayman, D., Husein, N. (2005): Managing a crisis: a practical guide. Palgrave Macmillan. ISBN 1–4039–4322–2